Summary

Grace Chiam-Hester is a Global Services Competence Specialist at Mettler-Toledo, located in Columbus, Ohio. In her role, she drives for operational excellence through the development of Best Practice toolboxes that are focused on helping Mettler-Toledo's over 40 marketing organizations located globally, further enhance their service business performance. Prior to Mettler-Toledo, she worked at Parker Hannifin Corporation as a Senior Pricing Analyst, applying her Lean Enterprise and Continuous Improvement knowledge, and leveraging her strong analytical and quantitative skills to optimize the business processes.

A Singaporean national fluent in Mandarin, Grace also provides assistance to the Mettler-Toledo global service team in the Asia Pacific region. Prior to her relocation from Singapore to the United States in 2000, she served in communications functions for companies such as MTV Asia and Compaq Computer Asia.

Grace graduated with an MBA in International Business from Baldwin-Wallace College in December 2003, and with the US-equivalent of an undergraduate degree in Mass Communications in 1999 from Ngee Ann Polytechnic in Singapore. Grace and her husband Noah, and their daughter Naia-Athena currently reside in Cleveland, Ohio.